At Murphys Direct UK, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described below. We encourage you to read this policy carefully to understand how your information is handled.

Information We Collect

When you interact with our store, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or contact us.
  • Order Information: Details related to the products you purchase, the date and time of purchase, and your order history.
  • Device Information: IP address, browser type, device type, and browsing behavior through cookies or similar technologies.

We only collect information that helps us provide better service and fulfill your orders efficiently.

How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling your orders
  • Communicating with you about your order, returns, or inquiries
  • Improving your experience on our website
  • Sending updates, promotions, or announcements if you have opted in
  • Preventing fraud and maintaining website security

We do not sell or rent your personal information to third parties.

Sharing Your Information

We may share your information only when necessary, including:

  • With trusted third-party service providers, such as shipping carriers and payment processors
  • With law enforcement or legal authorities when required by law
  • To comply with applicable regulations or protect our rights and the safety of others

We take reasonable steps to ensure that third-party service providers handle your information appropriately.

Payment Information

We use PayPal to securely process payments. When you enter your payment details, they are encrypted and processed through PayPal’s secure payment system.

Murphys Direct UK does not store or have direct access to your full payment card information.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These technologies may help us:

  • Understand how visitors use our website
  • Remember items in your shopping cart
  • Maintain website functionality
  • Customize content based on your preferences

You can disable cookies through your browser settings, although doing so may affect certain features of our website.

Data Retention

We retain personal information for as long as necessary to fulfill orders, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request information about how your personal data is processed

To make a privacy-related request, please contact us at support@murphydirects.co.uk.

Protecting Your Information

We use reasonable security measures to protect your personal information, including secure servers, encryption where appropriate, and access restrictions.

While no method of transmitting or storing information online is completely secure, we are committed to taking reasonable steps to protect your information.

Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page. The revised policy will become effective when it is posted unless otherwise stated.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Business Name: Murphys Direct UK
Business Email: support@murphydirects.co.uk
Business Hours: 9:00 AM – 5:00 PM | Monday – Friday
Business Address: 51 Coolderry Road, Crossmaglen, Newry, Northern Ireland BT35 9JA, United Kingdom